DELIVERY TO THE MAINLAND UK!
Standard UK Delivery - Starts at £3.99**
If your order is placed before 12 pm, we will do our utmost to ship it the very same day. Aside from this, your order will be dispatched the next working day after it is placed and should be delivered within 3-5 working days from dispatch. It may take us up to 2 working days to dispatch your order during busier periods or after the weekend. **The final shipping total cost will be calculated when forwarding your items based on the actual weight and dimensions of your package.
Express UK Delivery - £10.99
We offer Express Delivery (1-2 Business Days) for orders placed before 12 pm. Orders will be delivered Monday-Saturday, except Bank holidays. Orders placed after 12 pm will be delivered within 2 business days. Orders placed on Saturday-Sunday will be dispatched on Monday and delivered within 2 business days.
Mainland UK excluding Highlands & Islands
Mainland UK excluding Highlands & Islands' here is defined as all of Mainland England (including Isle of Wight) and Wales (including Anglesea) and parts of Scotland. 'Mainland UK excluding Highlands & Islands' does not include the Scottish countries: Argyll & Bute, Highlands, Moray, North Ayreshire, Orkney Islands, Shetland Islands and the Western Isles. Also excluded are Northern Island, Isle of Man, Isles of Scilly and the Channel Islands. In addition to the above Regions/Counties, the following UK postcode areas are excluded: BT, IM, TR12-25, GY, JE, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44 & ZE.
DELIVERY TO EUROPE!
Standard Delivery - Starts at £8.90**
We will aim to deliver your purchase within 4-9 days after receiving your order confirmation. We deliver Monday-Saturday, except Bank holidays. **We will calculate the final shipping total cost when forwarding your items based on the actual weight and dimensions of your package.
Next Day Shipping Is Not Available for Europe Orders.
* PLEASE NOTE:
International customers are responsible for any additional fees or customs and duties after the item has been shipped.
You need to inform us if you have not received your delivery within 14 days of your expected delivery date. We cannot investigate if you leave it any longer than this, as the courier will only view non-delivery claims within one month of sending the order out.
If your order does not arrive within these time frames, please let us know at email@example.com.
After your order is packed and shipped, we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded.
HEAT DAMAGE TO ORDERS
While exposure to high temperatures affects all food products to some degree, most candy is relatively stable. Still, some types of candy can melt, including chocolate, caramels, marshmallows, and gelatin-based gummies. We cannot guarantee heat-sensitive candies will arrive in perfect shape. Although we can guarantee that the products will not leave our facility melted, we cannot guarantee that a hot delivery van, sorting office or a hot bask on your doorstep will not result in a melted order.